Instant Hedges

Horticultural Sales Advisor – Buckinghamshire

We are suppliers of mature / semi-mature trees, instant hedging and shrubs to the trade and public. The business has grown considerably in recent years and we have built up a high reputation for the quality of our stock and second to none service.

Main Purpose:

To maintain and develop sales activities, with the primary goal of increasing sales and profitability of the business. Responsible for ensuring quality customer service and excellent service delivery.

Duties & Responsibilities:

• To respond to initial sales enquiries made by telephone and email
• Document all information supplied, including client detail
• Prepare written quotations as required
• Follow up all enquiries as necessary obtaining customer feedback
• Negotiate with clients and suppliers on prices and delivery times
• Take and process orders
• Liaise with foreign suppliers and hauliers regarding availability and prices
• Schedule incoming and outgoing deliveries, maintaining appropriate stock levels at all times
• Follow up on completed orders, to ensure customer satisfaction
• Generate new sales enquiries by calling new and existing clients
• Develop and maintain database
• Source and develop client referrals
• Develop new business by cold calling targeted organisations
• Plan and conduct direct marketing activities
• Ensure customer satisfaction and good client relationships are maintained at all times
• Participation in training and development as deemed necessary
• Other duties, as required, commensurate to the level of this post

Key Skills & Experience:

• Experience within horticulture and have reasonable plant knowledge
• Previous sales experience with demonstrable ability to achieve sales targets
• Must be enthusiastic, self motivated and driven to succeed
• Have excellent customer skills and telephone manner
• Good administrative and computer skills
• Be a good team player to work within a small growing team

Send your CV in the first instance to sam@instanthedges.co.uk.