Instant Hedges

Sales & Marketing Graduate – South East England

We are suppliers of mature / semi mature trees, instant hedging and shrubs to the trade and public. The business has grown considerably in recent years and we have built up a high reputation for the quality of our stock and second to none service.

Main Purpose:

We are looking for full time candidate to help develop new areas of the business, with particular emphasis on e-commerce. Development of an existing web shop, social media sites, regular mail drops and customer development will form the basis of the job role, with a view to develop sales activities, to increase profitability of the business. Responsible for ensuring quality customer service and excellent service delivery.

Duties & Responsibilities:

• Responsible for management of existing web shop and processing of those orders
• Maintaining regular presence on social media
• Designing and sending weekly mailers to our client database
• Development and expansion of client database
• Generate new sales enquiries by calling new and existing clients
• Develop new business by cold calling targeted organisations
• Plan and conduct direct marketing activities
• Ensure customer satisfaction and good client relationships are maintained at all times
• To respond to initial sales enquiries made by telephone and email
• Document all information supplied, including client detail
• Prepare written quotations as required
• Follow up all enquiries as necessary obtaining customer feedback
• Follow up on completed orders, to ensure customer satisfaction
• Participation in training and development as deemed necessary
• Other duties, as required, commensurate to the level of this post

Key Skills & Experience:

• Experience within horticulture and have reasonable plant knowledge is desirable but not essential
• Must be enthusiastic, self motivated and driven to succeed
• Have excellent customer skills and telephone manner
• Good administrative and computer skills
• Be a good team player and able to work within a small growing team

Send your CV in the first instance to sam@instanthedges.co.uk.